SAP Support Services


Our Promise to ensure your applications are operating sustainably, and adjust them fast to suit your evolving business requirements.

Simplify SAP Operations by Leveraging Metaplore's SAP Application Management Services' (AMS) Power

Our SAP Application Management Services ensures that your SAP solutions meet your IT and business goals. For this reason, in order to provide better outcomes, our SAP AMS experts strive to enhance the application performance and maintain the application's stability without having any impact to your business.

Our SAP AMS support approach doubles the return on your application investments by helping you at every stage of the process, from planning to operation and innovation. Most significantly, we go above and beyond the conventional SAP application maintenance support (AMS) by emphasizing business development and innovation instead of regular SAP application maintenance support.

Application Management Services We Offer


We give you proactive, tailored support services to guarantee your SAP environment runs smoothly:

Support Services
  • Incident Management
  • Problem Management
Other Services
  • Landscape and Application Assessment
  • Security Audits
  • DevOps - CI/CD Improvements
  • Quality Assurance
  • AIOps

With order to fulfil your company objectives, our team can assist you with designing, developing, and implementing both standard and customized SAP solutions. We offer the following development and implementation services:

  • SAP Cloud Solutions
  • SAP Custom Development

We can also assist you with modernizing and transforming your SAP system to match your business needs, in addition to providing SAP application support. We provide the subsequent services:

  • Modernization of the landscape
  • Application modernization
  • SAP Migration
  • Extension Development
  • SAP Integration

OUR SAP AMS Capabilities

SAP ECC or S/4HANA System

It is likely that you may run into unforeseen obstacles while implementing or running your SAP ERP platform. You can take advantage of our resource alignment with your primary ERP strategy through an integrated design built-run model. thereby guaranteeing a streamlined operation and any extra help your company needs.

  • Implement/Maintain your SAP S/4HANA System
  • SAP architecture design and application development
  • SAP Center of excellence, strategy and operations design

AMS for SAP Business Intelligence

To maintain a competitive edge, you will require an excellent information management system. But making that magic elixir requires more than just technical know-how—it also takes managerial expertise, business acumen, and sensitivity to requirements. Our powerful solution will assist in transforming your basic data into an essential business asset.

  • Development and support for enterprise data warehouses
  • Analytics solution support
  • Enterprise content management support
  • Master data management, data quality & data control

AMS for SAP Systems Integration

Making educated AMS selections allows a business to concentrate more on its core capabilities. In addition, it can expedite deployment, enhance IT performance, lower costs, and lower risks.

  • Enterprise data integration & management
  • Custom Development
  • Migration and Validation services
  • System Administration support
  • Database Administration support
  • Integration development support
  • Maintenance, operations, and enhancements

Digital AMS for SAP Cloud Technologies

The ongoing changes in the industry and the rapid advancement of technology make it more difficult to maintain your SAP Digital platform. As a result, we assist you in navigating all of those obstacles so that you may effectively use your digital platform.

  • POC to Development for the digital solutions
  • Client and supplier relationship management
  • Extensive support in development and support for Web/ Digital content
  • IOT, ML and AI
  • Mobile and Web Applications

AMS for Managed Advisory Services

To provide the caliber of service that your target audience expects, it is imperative that you select the model and vendor that best suit your needs. As a result, we help choose the best model for your business and facilitate the changeover.

  • Feasibility report and Case study analysis
  • SAP deployment and implementation roadmap
  • SAP Operating Model Assessment and Optimization
  • Architecture design, including risk and cost-effectiveness
  • On-Premise / Hybrid/Cloud Setup architecture assessment
The value our SAP enterprise support brings in
  • Better business results with Integrated software support and AMS
  • Significant savings in your annual sap application maintenance support
  • Complete ownership and accountability
  • Transparent SLA's.
  • Improved speed, quality and agility. Reduced risk and efficiency
  • Simplified operating model

SAP Platforms Supported

SAP solutions
  • S/4HANA Digital Core
  • Digital Supply Chain Management
  • Product Lifecycle Management
  • Asset Management
  • Procurement
  • SuccessFactors and HCM
  • Customer Experience
  • Integration Technologies
  • Business Process Management
  • Governance Risk
  • Compliance and Security
Custom Development
  • Back-End development
  • Front-End development
  • Integrations
  • Data Persistence Layers
  • AI and Data Intelligence
Mobile Development
  • Native development
  • Web development
  • Hybrid development
Cloud Development
  • Hyperscalers
  • Cloud providers
  • Application development and automation
  • Data and Analytics
  • Integration
  • Artificial Intelligence

Full-Spectrum SAP Support Services:
Tailored to Align with Your Business Requirements

Level 1

Specialized tools for SAP software management assistance

Level 2

Dealing with critical user issues and how-to fixes

Level 3

Specialists offer consultation and direction to users during the entire implementation phase

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